Shipping policy
Shipping Policy
Thank you for shopping with Mayve Collective! We’re excited to deliver your order right to your doorstep. Below are the details of our shipping policy to ensure a smooth experience:
Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Options
- Standard Shipping: Estimated delivery time is 1-10 business days (varies by location).
- Express Shipping: Not currently available.
Shipping Costs
- Shipping fees are a $12.95 AUD flat rate.
- We offer free standard shipping on orders over $150 AUD.
International Shipping
- Shipping fees are a $22 AUD flat rate.
- Parcels will arrive within 4-12 business days.
Tracking Your Order
- All orders come with a tracking so you can monitor your package’s journey.
Lost or Damaged Packages
- If your package is lost, delayed, or arrives damaged, please contact us at info@mayvecollective.com.au so we can assist you.
Returns and Exchanges
For information on returns, exchanges, or refunds, please visit our return policy page.
We’re here to help! If you have any questions or concerns about your shipment, don’t hesitate to reach out to us at info@mayvecollective.com.au.
Thank you for choosing Mayve Collective—we can’t wait for you to enjoy your new activewear!